Escort and Orientation

Guests arriving in Alsace are met at the Basel-Mulhouse Euroairport by our English-speaking staff who assists you with picking up your auto rental and then leads you to our village and accommodation. In the case of large group arrivals, a coach or van escorts you instead to a meeting place in the village of Bergheim where your rental cars and landlords await your arrival.

If you’re unable to arrive in time for our group escort, or are coming from other parts of Europe, you may have to find your own way to your Alsatian village. In this case, we’ll provide you with detailed instructions before leaving the United States .

The day after your arrivel, there will be a late morning orientation session followed by an Untours-sponsored lunch at a traditional Alsatian restaurant.