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Terms & Conditions

Payments

  • Deposits: $250 per person for each trip.
  • Final Payment: Remaining balance is due 60 days before departure for all travelers.
  • Changes in Trip itinerary may be subject to fees.

Cancellation Fees

  • 120 days prior to trip start date
    100% cost of trip refundable less trip deposits**
  • 60 days prior to trip start date
    50% cost of trip refundable less trip deposits**
  • 30 days prior to trip start date
    All trip costs are non-refundable.

**Airline tickets, transportation passes, as well as payments to other third party suppliers may be non-refundable or carry additional cancellation penalties.

Travel Insurance

We recommend that you consider purchasing travel insurance for your UnTours trip. Though we keep cancellation fees as low as possible, we do incur significant costs that we must pass on. If you are forced to interrupt your trip after it has begun, the fees can exceed your total trip cost.  We strongly encourage you to purchase travel Insurance.

General Terms

Responsibility

These terms govern the relationship between you and Idyll Limited, DBA UnTours. By booking a trip with us, you agree to be bound by these Terms; please be sure to read them carefully and make sure you understand them.

UnTours does not own or operate any entity which provides goods or services for this program, and acts only as the agent for the independent suppliers of travel conveyance, transport, accommodations, or other services. All such persons or entities are independent contractors. As a result, UnTours is not liable for any negligence or willful act of any such person or entity or any third person. In addition and without limitation, UnTours is not responsible for any delays, delayed departure or arrival, missed carrier connections, loss, death, damage or injury to person or property or accident, mechanical defect, failure or negligence of any nature howsoever caused in connection with any accommodations, transportation or other services or for any substitution of apartments, hotels or of common carrier equipment, with or without notice, or for any additional expenses occasioned thereby.

Dates, program details and tour costs, although given in good faith and based on tariffs, exchange rates, and other current information, are subject to change at or before the time of departure. No revisions of the final itinerary or its included features are anticipated; however, the right is reserved to make any changes that might become necessary, with or without notice. Baggage and personal effects are the sole responsibility of the owners at all times. By paying a deposit, the passenger certifies that they have no physical, mental, or other condition of disability that would create a hazard for themselves or other passengers and accepts the terms of this contract set out herein. Third party providers are not to be held responsible for any act, omission, or event, during the trip. The passage contract in use, when issued, shall constitute the sole contract between the company/companies and the passenger and/or purchaser of this trip.

Closures

In the event UnTours is unable to operate your trip on the planned dates, the trip may be rescheduled or refunded; UnTours reserves the right to provide refunds in the form of credit toward future UnTours travel.

Fitness to Travel

The right is retained to decline to accept or to retain any person as a member of this trip who, in the opinion of UnTours, is unfit for travel or whose physical or mental condition may constitute a danger to themselves or to others on the trip, subject only to the requirement that the portion of the total amount paid which corresponds to the unused services and accommodations be refunded. Passengers requiring special assistance, including without limitation those who permanently or periodically use a wheelchair, must be accompanied by someone who is fit and able to assist them, and who will be totally responsible for providing all required assistance unless prior arrangements are made with UnTours to provide this assistance.

Pricing

All prices quoted are in USD, per person, do not include air transportation costs unless specified, and are subject to change without notice.

Photography

UnTours reserves the right to take photographs or videos during the operation of any trip or part thereof and to use them, whether taken by representatives of UnTours or by other participants, for promotional purposes. By booking an UnTours trip, participants agree to allow their images to be used in such photography; participants who prefer that their images not be used are asked to identify themselves to program staff and the photographer at the commencement of their program.

Other

California law requires certain sellers of travel to have a trust account or bond. This business has a trust account. CST 2096331. Washington Seller of Travel 604122596.

Cruise Terms and Conditions

Additional terms and conditions apply, please ask your program director or refer to your confirmed travel documentation.